Jackpot City Casino Review

By William Brown Updated

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The lights shine bright in the city and the jackpots run high! This city was built in 1998. That makes Jackpot City one of the world’s first online casinos. So, you can bet they know their stuff.

Even though the name suggests a specialization in jackpots, which they have plenty of, by the way, they’ve also got plenty of variety. Pokies, table games, Live Dealer and specialty games. So whatever it is that you’re into in terms of casino games, the smart money is on the fact they’ll have it.

Jackpot City Casino Screenshots


Casino Bonuses and Promotions

Welcome Bonus

New Jackpot City players will be welcomed with up to $500 worth of bonuses. Make your first deposit and they will match it 100% as a bonus, up to $200. On your second deposit they will match it up to $300.

Daily promotions

Jackpot City runs plenty of regular promotions. They run daily, weekly and monthly. Prizes vary from cash and bonuses to luxurious prizes and extravagant holidays packages. Sign up for notifications and you’ll receive plenty of details about upcoming offers. You can always just ignore them or choose to not receive them in the future but you may as well agree to be notified about them once you’re starting out.

VIP program

Any casino worth its salt runs a loyalty program. Every time you play, you’ll earn points. You can exchange these points for real cash.

The more you play, the higher you’ll climb up the loyalty ladder. Higher rungs on the ladder will lead you to higher VIP levels.

Each level has different rewards. Rise to the top, and you’ll have unlimited access to VIP hosts. You’ll also receive exclusive promotions so playing more sees you get more. Not rocket science.

Wagering Requirements

Although bonuses might seem like free money, that’s not quite the truth. Bonuses, especially bonuses requiring a deposit, carry wagering requirements. This means that before you can withdraw any winnings relating to the bonus, you’ll need to play the bonus through the different casino games a set amount of times.

In terms of Jackpot City, all bonuses need to be wagered through at least 50 times. Although that’s quite high, there are casinos out there that carry wagering requirements of 60 and even 70 times. Also, at Jackpot City, you only need to wager your bonus and not your deposit so that part of your cash doesn’t carry any restrictions when it comes to getting it out of the Casino and into wherever it is that you want to receive it.

As you might have noticed, not all games count equally towards your wagering requirements. Only Pokies, Scratchies and Keno count 100%. Most Video Poker games, and most Blackjack games only count 8%. All other games do not count towards meeting your wagering requirements at all.

Casino Games and Online Pokies


You’ll find more than 300 different online slots to choose from in the Pokies lobby. All the games are brought to you by Microgaming, a hugely popular games provider.

Of course, it’s no surprise that they have plenty of Progressive Jackpots, including the massive Mega Moolah. It’s honestly one of the biggest progressives out there. It often hits over $10 million, so you can see why the word ‘Mega’ is in the name. But even if Mega Moolah isn’t hitting the multi-million prize mark, you’ll still be able to find plenty more progressive jackpots to get your heart pumping.

Video Poker

There are plenty of options under this sub-category. Giving you a little more control than slots, games go from a classic look, to something sleeker. Each version has slightly different rules so it’s worth knowing what the minimum hand is that will get you a prize, so you can adjust your strategy accordingly.

Table Games

Let’s face it, Pokies aren’t for everyone. Sometimes you want the rush of sitting at the table. If that’s the case, Jackpot City has it all.

Spin the wheel on Roulette, hit 21 for big payouts on Blackjack or roll the dice in Craps. There are several variations of each of them. You can also try your hand at games you might not have tried yet like Sic Bo or 3-Card Poker. The choices are endless.

Live Dealer Games

Want to play in real time, with a real human croupier? Then you’re going to love Live Dealer. Literally filmed in real time, you can actually interact with the dealer just like you would in a bricks and mortar casino so this is one for the more talkative and excitable among you!

The live stream is in HD, and you can even use the chat box to directly talk to other players at the table and the dealer.

You can play Blackjack, Roulette and Baccarat.

Specialty Games

For all the games that don’t fall into the above categories, try speciality games. Here you’ll be able to try your luck on Scratchies, pick a number on Keno or go for Bingo.

Banking Methods


Jackpot City offers plenty of deposit methods. You can use credit cards, E-Wallets and bank transfers.

E-wallets have become increasingly popular both with online casinos and online retailers in general. They allow you to securely pay for services online without having to repeatedly share your details. It also helps protect your privacy.

At Jackpot City you can make your deposit using eco, Entropay, INSTADEBiT, paysafe, NETELLER, POLi and Skrill.


The average withdrawal time is super-quick for an online casino, usually ranging between 24 and 48 hours. Reach the VIP level and your payout will be even quicker.

Unfortunately, Jackpot City offers far less options for withdrawals than they do for deposits. Players can use their debit or credit card but are not able to make a withdrawal using some of the available E-wallets. This includes Neosurf, InstantBanking and PaySafeCard.

One huge benefit of playing at Jackpot City is that they don’t have a withdrawal limit. That’s almost unheard of in the industry.

Creating an Account

It’s very easy to open an account with Jackpot City. It will only take you a few moments before you can get spinning on Pokies. If you want to play for fun, you can simply open a game and get playing. But if you want to play for real money, you need to fill out a few details. The page is encrypted so no need to worry about the safety of your personal info.

jackpot city signup

Customer Support

Jackpot City has a fantastic customer support team. They have all the bases covered. Live Chat, phone and email. They encourage you to reach out anytime should you might need assistance, so don’t be shy. Hey, maybe you can even ask them for a bonus.

The customer support team is professional and knowledgeable. Definitely a win in our book.

Reach them on the Australian hotline at 0011 800 1515 1516 (toll free from landlines). E-mail them at support@playersupportcentre.com. Live Chat is available on the website.

Jackpot City Frequently Asked Questions

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